Care Coordination Phone is the controlled device option for SteadySignal programs where clients need stronger engagement, accountability, reliable communication, clear reminders, access to approved resources, document exchange, and verified interaction between contacts.
Some participants do not have reliable device access. Others need structured access to approved resources, clear reminders they cannot easily dismiss, verified interaction with their care team, and a connection point that supports accountability rather than working around it.
Care Coordination Phone provides a controlled, program-managed smartphone that gives clients what they need to stay engaged. And gives staff the visibility to know when someone may need follow-up.
Care Coordination Phone supports programs where participants need a managed device to stay connected, engaged, and accountable between contacts.
Support pre- and post-release engagement with a device that keeps participants connected to their care team, referrals, and required next steps.
Provide clients with a managed device that supports structured engagement, treatment adherence, and accountability between sessions.
Address the barriers that make engagement harder in rural and underserved communities — where transportation, broadband, and device access are not guaranteed.
A secured device with the capabilities programs need to support structured engagement, accountability, and verified interaction.
Support identity verification workflows to confirm the right person is using the device.
Where appropriate, support location-related accountability workflows as part of program requirements.
Structured reminders for appointments, check-ins, medication, treatment milestones, and required next steps.
Support video sessions with care teams, counselors, and approved contacts through the managed device.
SMS and secured in-app messaging with documentation that supports program oversight and reporting.
Exchange IDs, consents, referrals, forms, and required paperwork through a structured, managed workflow.
Provide access to approved community resources, support materials, and program-specific content.
Where configured, support behavioral health assessments and screening workflows through the managed device.
Where configured, support access to telehealth sessions, CBT modules, recovery programming, and approved educational content through the device.
Many participants in higher-structure programs do not have stable phone access. Some lose devices. Some share phones. Some live in areas with inconsistent connectivity. Some have had their access disrupted by transitions, housing instability, or program changes.
Care Coordination Phone provides a reliable, program-managed device that ensures participants can receive reminders, respond to check-ins, access approved resources, exchange documents, and stay connected to their care team. Even when other access points are unreliable.
When the device is reliable, the workflow is reliable. When the workflow is reliable, the engagement is stronger.
If your program serves participants who need reliable device access, structured engagement, verified interaction, or stronger accountability between contacts — a workflow review can help identify where Care Coordination Phone fits.
Schedule a Workflow ReviewStart with a workflow review. Security, implementation, and procurement materials are available when your team is ready.